Refund policy

POLAR has no free trial, so your first purchase is protected by a simple promise.

14-day money-back guarantee

For your first purchase of POLAR, you can request a full refund within 14 days of purchase, even if you have downloaded or activated it. You do not need to give a reason.

How to request a refund

Email [email protected] with your order number and the email address you used to buy. We verify the order and refund it through Lemon Squeezy, our merchant of record. Bank and card posting times apply.

Good to know

• The guarantee applies once per customer and does not restart on a repeat purchase of POLAR.
• After a refund, please stop using the refunded licence.
• This voluntary policy does not limit any rights you have under consumer law or under Lemon Squeezy’s terms.